Privacy Policy

1

Who We Are

This Privacy Policy applies to SAVEMAX LIGHTING ("SAVEMAX," "we," "us," or "our"), a professional LED lighting manufacturer established in 2010 and headquartered in China. We specialize in the design, research, development, production, and quality inspection of high-quality outdoor and underwater LED lighting solutions for B2B clients worldwide.

This policy explains how we collect, use, store, and protect personal data when you visit our website (www.isavemax.com), contact us for business inquiries, request product catalogs or pricing, or otherwise interact with our company.

Note: SAVEMAX LIGHTING primarily operates as a B2B (business-to-business) entity. The personal data we collect relates mainly to business representatives, procurement managers, contractors, architects, and other professional contacts -- not general consumers.

2

Information We Collect

We collect information in the following ways:

Information You Provide Directly

Contact details: Name, job title, company name, business email address, phone number, and country/region.
Inquiry content: Product specifications, project requirements, order quantities, and any other details shared in your inquiry or RFQ (Request for Quotation).
Business correspondence: Emails, messages via contact forms, WhatsApp, WeChat, or other communication channels you initiate.
Shipping & billing information: Business address and payment-related information required to process orders.

Information Collected Automatically

Usage data: Pages visited, time spent on pages, links clicked, and navigation paths on our website.
Device & technical data: IP address, browser type and version, operating system, screen resolution, and referring URLs.
Cookies & similar technologies: As described in Section 5 below.

Information from Third-Party Sources

Business contact details obtained through B2B platforms (e.g., Alibaba, Global Sources, Made-in-China), trade shows, or referrals.
Publicly available professional information (e.g., LinkedIn, company websites) used to respond to or initiate relevant business communications.

3

How We Use Your Information

We use the information we collect for the following purposes:

Responding to Inquiries

Handling product inquiries, RFQs, catalog requests, and providing technical support.

Order Processing

Managing purchase orders, invoicing, shipping arrangements, and after-sales warranty services.

Business Relationship Management

Maintaining records of our B2B partnerships, distributor networks, and key account contacts.

Marketing Communications

Sending relevant product updates, new catalog releases, and promotional materials to existing or prospective business clients (with opt-out option).

Website Improvement

Analyzing website traffic and usage patterns to improve user experience, content relevance, and site performance.

Legal Compliance

Complying with applicable laws, regulations, export control requirements, and resolving disputes or enforcing agreements.

4

Legal Basis for Processing

Where applicable under data protection laws (including GDPR for users in the European Economic Area), we process your personal data on the following legal bases:

Processing Purpose	Legal Basis
Responding to inquiries & RFQs	Pre-contractual steps / Legitimate interests
Order fulfillment & contract execution	Performance of a contract
Marketing communications	Legitimate interests / Consent (where required)
Website analytics	Legitimate interests / Consent (for cookies)
Legal obligations & compliance	Legal obligation

5

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how our site is used. The types of cookies we may use include:

Essential

Strictly Necessary Cookies

Required for the website to function properly, such as session management and security. These cannot be disabled.

Analytics

Analytics Cookies

Help us understand visitor behavior, popular pages, and traffic sources. We may use tools such as Google Analytics. Data is aggregated and anonymized where possible.

Functional

Functional Cookies

Remember your preferences (e.g., language, region) to provide a more personalized experience during return visits.

Marketing

Marketing & Retargeting Cookies

May be used to show relevant content or advertisements on third-party platforms to business visitors who have shown interest in our products.

Managing Cookies: You can control and/or delete cookies at any time through your browser settings. Disabling certain cookies may affect website functionality. For more information, visit www.allaboutcookies.org.

6

Third-Party Sharing & Disclosure

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

Service Providers & Business Partners: Logistics and freight companies, payment processors, IT service providers, and CRM platform operators who assist us in running our business. These parties are bound by confidentiality obligations and may only use your data to provide services to us.
B2B Platform Partners: Information shared on platforms such as Alibaba, Global Sources, or Made-in-China is subject to those platforms' own privacy policies.
Legal Requirements: When required by law, court order, or government authority, or to protect the rights, property, or safety of SAVEMAX LIGHTING, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of business assets, your data may be transferred as part of that transaction, subject to equivalent privacy protections.

7

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention guidelines are:

Business inquiries with no resulting order: Up to 2 years from last contact, unless you request earlier deletion.

Active client records and order data: For the duration of the business relationship, plus up to 7 years for accounting and legal compliance purposes.

Website analytics data: Typically retained for up to 26 months in aggregated or anonymized form.

Marketing communications: Until you unsubscribe or request removal from our mailing list.

8

International Data Transfers

SAVEMAX LIGHTING is headquartered in China. As a global B2B supplier, the personal data we collect may be stored and processed in China or in other countries where our service providers operate, including within the European Economic Area (EEA), the United States, and other jurisdictions.

When transferring personal data across borders, we take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws. These safeguards may include:

Standard Contractual Clauses (SCCs) approved by the European Commission.
Contractual obligations requiring equivalent data protection standards with our service providers.
Compliance with China's Personal Information Protection Law (PIPL) for data processed within China.

If you have questions about cross-border data transfers, please contact us at [email protected].

9

Your Rights & Choices

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data where there is no legitimate reason for continued processing.

Right to Object

Object to processing based on legitimate interests, or opt out of direct marketing at any time.

Right to Portability

Receive your data in a structured, machine-readable format where technically feasible.

Right to Restrict Processing

Request that we limit how we use your data in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

10

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

SSL/TLS encryption for all data transmitted via our website.
Access controls limiting data access to authorized personnel only, on a need-to-know basis.
Regular review of our data collection, storage, and processing practices.
Confidentiality agreements with employees and third-party service providers who handle personal data.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly notifying affected parties in the event of a confirmed data breach, as required by applicable law.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. When we make material changes, we will:

Update the "Last Updated" date at the top of this page.
Post the revised policy on our website at www.isavemax.com.
Notify existing business clients via email where the changes are significant and directly affect their data rights.

We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

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